Arena - Connection problem and quest too

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Methos13·4/3/2016 in Game Discussions

Hi all.

Is someone have a solution for me?

I rescued my account on my new phone. I link it with one of my google play account.

Since i can't go to arena: "No network connection"

I don't have this problem with my other account. (low lvl characters)

Also, I have a bug on quest:

See? I can't clic on the right buttons !

And the quest icon still blink oO

I wrote to free a few days ago but no answers...

I have reinstall the game, check the google play account, i didn't find anything to fix it.

if someone have an idea it will be great :)

Thank a lot all !

(Edited by Methos13)

A Fandom user·4/5/2016

Got the same and i also use my acvount on another phone

(Edited by A Fandom user)

Methos13·4/5/2016

No answer from Gree ?

(Edited by Methos13)

A Fandom user·4/6/2016

Same problem here got a new phone and this happened

(Edited by A Fandom user)

Methos13·4/7/2016

Answer from Gree:

"Neil (GREE International Inc.)

Apr 7, 11:03

Greetings Chris,

Thank you for contacting Knights and Dragons support and sorry for the delayed response.

Our developers are looking into this matter. Please be assured we will be back to you as soon as possible. We have gone ahead and credited few Arena Energy for the inconvenience caused.

Also, I see that you are in the older version. Please update to the latest version. If you have updated please ignore it.

Thank you for your patience and understanding.

Have a great day ahead!

Regards,
Neil"

I received 4 arena energy and now just wait that they solve the problem.

(Edited by Methos13)

Methos13·4/8/2016

Problem solve this morning. Gree have work on it.

(Edited by Methos13)

Sandor5·4/25/2016

Same things by me. I wrote to gree. How many days you waited?

(Edited by Sandor5)

Methos13·4/25/2016

4-5 days i think

(Edited by Methos13)

A Fandom user·4/26/2016

I've been in contact with free about 12 times over 3 months. They still can't get mine to work. I've got a lot of arena energy tho

(Edited by A Fandom user)

A Fandom user·12/10/2017

Я немогу зайти на турнир арены

(Edited by A Fandom user)

Mnebulae·12/11/2017

Свяжитесь с Gree для получения помощи. Они не читают этот сайт.

Old post from 2016. Closed.

(Edited by Mnebulae)